How we transformed IKEA’s legacy system into a future-ready digital platform
We developed a comprehensive digital transformation solution for IKEA, modernizing their e-commerce platform and enhancing customer experience through advanced web technologies. The project focused on creating a scalable, user-friendly online shopping platform that integrates seamlessly with IKEA’s existing inventory and logistics systems.
Key results:
- Increased online sales conversion rate by 35% through improved user experience and streamlined checkout process.
- Reduced page load times by 60% through optimized architecture and modern web technologies.
- Enhanced mobile responsiveness leading to a 45% increase in mobile traffic and engagement.
IKEA’s existing e-commerce platform was outdated, with slow loading times, a poor mobile experience, and complex navigation that resulted in high cart abandonment rates.
The legacy system couldn’t handle peak traffic loads and lacked integration with their inventory management system, leading to customer frustration and lost sales opportunities.
What we
delivered:
Seamless ERP integration for order management
Multi-language support
Integrated customer support chat
Personalized product recommendations
One-click checkout process
Mobile-first responsive design
Real-time inventory tracking
Advanced product search and filtering
Quantifiable outcomes:
Increase in
conversion rate.
Reduction in page
loading times.
Increase in
mobile traffic.
Decrease in cart
abandonment rate.
increase in average order value
within 6 months of launch.
uplift in customer
satisfaction.

